Email us
The fastest way to reach support is email. Send us the details of what you need help with and we will get back to you.
Note: [CONTACT_EMAIL] is a placeholder. Swap it for your real support address in both the link text and the mailto: target before this page goes live.
What we can help with
To point your message at the right place, here is what we typically handle:
Access
Getting the indicators onto your TradingView, missing access after signup, or adding the suite to a new account.
Billing
Questions about your subscription, switching between monthly and annual, cancelling, or an invoice or receipt.
Technical
An indicator not plotting as expected, alerts not firing on candle close, or anything that looks like a bug.
Everything else
General questions about the tool, the logic behind a signal, or how the suite fits your workflow.
Please note: support answers questions about the product, your account and how the tools work. It is not personalized financial, investment or trading advice. We cannot tell you what to buy or sell, when to enter or exit, or how to size a position. Those decisions and the risk are yours.
Send a message
Prefer a form? Fill this out and we will reply by email. Fields marked with an asterisk are required.
Note: the form action is set to the [FORM_ENDPOINT] placeholder and is not wired to any backend. Point it at your real form handler (or replace the form with your email address) before launch.